Start your journey with Tensor today
Switch now to a more trusted and smarter power company. We provide you with choice, simplicity and innovation where energy, data and technology meet.
Take a look at our prices and offers today.
We have a range of pricing options available. Experience a first-class, digital-first service that works hard for your home or business.
Easy Switching
It only takes a few minutes to join using our website.
Flexible Terms
We don't tie you into contracts that don't work for you.
Open Door Policy
We stay open with you on a 'no-surprises' approach.
Fair prices that stay fair
Our prices always reflect the true cost of power. We set our prices equal to our costs of getting power to you, plus a margin to help us make ends meet. We use the latest in cloud services to manage this on a daily basis. It's that simple.
Customer service when you need
We're easy to get a hold of. Our online chat is available at any time and we're constantly thinking of new ways to improve our service to you. We prioritise our customers above all else. We always ensure you're getting a quality of service that we can be proud to stand behind.
Affordable bills at smarter rates
We supply only smart meter customers. We've built our own proprietary technology to make sure this is always accurate. This means we only bill against what you actually use for the month. Let’s see what price we can get for you.
Can't find what you're looking for?
Whether you're running a business or moving to a new place, we'll have some options that are right for you.
Contact us here if you want to know more about our plans.
Consumer Support
Powerswitch is a free and independent energy price comparison website. For further information on how our prices compare with other retailers, please visit their website at powerswitch.org.nz.
Additional Service Charges
There are also additional costs for specific services that are not part of your normal supply. The charges below (effective 1 January 2022) are based on the additional cost of each service (including GST).
See our other service charges
| REMOTE RECONNECTION AND DISCONNECTION | |
|---|---|
| Smart meter reconnection / disconnection | $25 |
| After hours smart meter reconnection (weekdays 9pm-7am + weekends/public holidays) | $55 |
| ON SITE RECONNECTION AND DISCONNECTION | |
| On site reconnection / disconnection | $80 |
| After hours on-site reconnection / disconnection (weekdays 4pm-8am + weekends/public holidays) | $130 |
| METERING | |
| Site visit | $105 |
| Meter accuracy test | $245 |
| Meter configuration change (remote) | $25 |
| Meter configuration change (manual) | $155 |
| Meter relocation / replacement | $155 |
| Manual certified meter read | $140 |
| Permanent disconnection | $140 |